Get Help

Crisis Intervention and Human Service Resource Directories

If you or someone you know is in immediate danger, call 911, or the Acton Police Department at 978-929-7711.


Help Lines (Call, Text, and Chat)


988 Suicide & Crisis Lifeline

988 (Call or text 24/7), also offers an online chat option

"The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States."



508-532-2255 or text C2T to 741741

"Call2Talk is a mental health, emotional support, and suicide prevention program run by Mass211. It operates 24/7 and provides confidential, compassionate listening to assist people – including those who may be despondent or considering suicide – during stressful times."



800-640-5432 (24/7 Crisis Support)

"If you or a loved one is experiencing a mental health or addiction crisis, our caring team is available at 800-640-5432."


TrevorLifeline  (LGBTQ)

Call 866-488-7386 or text START to 678678, also offers an online chat option

"If you are thinking about harming yourself — get immediate support. Connect to a crisis counselor 24/7, 365 days a year, from anywhere in the U.S. It is 100% confidential, and 100% free."


Crisis Text Line

Text HOME to 741741 from anywhere in the U.S. Free 24/7 support., also offers an online chat option

"Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment."


NAMI Massachusetts Compass Helpline

617-704-6264 or 1-800-370-9085, Monday- Friday, 9 am – 5 pm.

"Compass is the helpline at NAMI Massachusetts. Compass provides free information, ideas, resources, and support to help people across the state navigate the complex mental health system and related systems of care."


National Sexual Assault Hotline

800-656-4673 (HOPE), also offers an online chat option

"Whether you’re looking for support, information, advice, or a referral, our trained support specialists are ready to help. Free. Confidential. 24/7."


REACH Beyond Domestic Violence Hotline


"If you are concerned about your relationship or have concerns about a friend or family member, call REACH for support. You can reach us 24/7 on our free and confidential hotline at 800-899-4000. Our trained hotline advocates will work with you to create a safety plan and connect you with the appropriate REACH services."


National Domestic Violence Hotline

Call 1-800-799-7233 (SAFE) or text START to 88788. 24/7 support., also offers an online chat option

"Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages."


Massachusetts Substance Use Helpline

800-327-5050​ (24/7 support)

"The Helpline is the only statewide, public resource for finding substance use treatment and recovery services. Helpline services are free and confidential. Our caring, trained Specialists will help you understand the treatment system and your options."


Veterans Crisis Line

Dial 988 then press 1, or text 838255, also offers an online chat option

"24/7, confidential crisis support for Veterans and their loved ones. You don't have to be enrolled in VA benefits or health care to connect."


Parent Stress Line

1-800-632-8188 (24/7 support)

"The Parent Stress Line is a toll-free, confidential helpline for parents who need to discuss issues related to their children. Trained volunteer counselors answer the Parent Stress Line and offer support, empathy, encouragement, information and referrals."


Additional Referral Services

Mass 211

Call 2-1-1 or 877-211-6277 (MASS). Available 24/7.

"Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call."


Town of Acton Community Resources

Community Resources Coordinator Laura Ducharme. Please call 978-929-6651 for an appointment, 8 a.m. - 5 p.m.

The Town’s Community Services Coordinator provides comprehensive professional social services to Acton residents under the age of 60. Information and referral services are provided in conjunction with local, state and federal programs.

For Acton residents aged 60+ contact the Acton Council on Aging at 978-929-6652 or visit the Acton Senior Center's website:



Last updated on 07-18-2023