Library News

Frequently Asked Questions about the Libby App

by Reference Librarian 2 | July 8, 2020 at 04:07 PM

Here are answers to frequently asked questions about Libby, the newest app for OverDrive:

 

What devices are compatible with Libby?

Libby is currently available for Android (non-Kindle), iOS (iPhone/iPad/iPod touch), and Windows 10 devices.

Please note:  Libby is not currently available for Amazon Kindle Fire tablets. Fire users can enjoy ebooks and audiobooks through OverDrive using one of these options:

  • Download the original OverDrive app from the Amazon App Store.
  • Deliver the book in Kindle Book format from the OverDrive website in any Internet browser.
  • Use the "Send to Kindle" option in the Libby app on a Libby-compatible device.

 

Where do I go to browse or search the catalog? To see my current loans and holds?

The app is divided into three major areas. To go to each section, tap the corresponding word or image at the bottom of the screen:

  • Library: Browse or search the network's OverDrive catalog. If you have more than one library network saved in the app, tap Library to open the network catalog you were most recently viewing.
  • Shelf: Access and manage your loans and holds for all the networks that you have saved in the app.
  • Reading now circle: In the bottom middle of the screen, tap this circle to open the loan or sample you were last reading or listening to. To remove a book from this circle and show the Libby logo instead, tap the Actions button on your Shelf and choose Clear Reading now.

 

How do I see my place in line for a hold?

After you place a hold, you can view your place in line by going to Shelf > Holds, then tapping the calendar icon next to the title in question. You’ll see:

  • Your approximate wait time for the title
  • Your place in line
  • Total # of copies available at your library
  • Total holds for the title
  • The number of people waiting per copy

 

How do I send books to my Kindle?

You can send most books borrowed in Libby to your Kindle. To send a book to Kindle:

  • Tap Shelf, then Actions
  • Tap Read Books With...
  • Tap Kindle
  • You'll be taken to Amazon's website to finish getting the book.
    • If you're signed into your Amazon account, verify the "Deliver to:" device and tap Get library book.
    • If you're not signed into your Amazon account, tap Get library book, sign in, and choose a device to deliver the book to.

 

How can I change the text of an ebook?

Font, text size, and spacing are all adjustable in Libby. Each of these settings can be adjusted to your personal reading preference. Once you open a book, tap on the "A" icon at the top of the page and swipe from bottom to top to access the full menu. From there, you can adjust settings like text size, lighting, and book design. Below is an overview of these features:

Text Scale: Adjusted by using the scale. Slide to the left to decrease the text size, or slide to the right to increase the text size.

Lighting: There are three lighting options – bright (good for daytime reading), sepia (similar to a paperback), and dark (good for nighttime reading).

Book Design: Libby offers six pre-selected options for font & page design:

  • Publisher's Default
  • Legible
  • Scholar
  • Paperback
  • OpenDyslexic:  This book design uses the OpenDeslexic font to increase the readability of text for readers with dyslexia. Learn more at opendyslexic.org.
  • Custom:  This option allows you to select a font (Palatino, Georgia, Old style, Cochin, Serif, or Sans serif), adjust your justification (Left or Justified), select a line spacing (1.0, 1.5, or 2.0), and choose a weight for the text (Normal or Heavy).

 

How can I customize my audiobook listening experience?

The audiobook player in the Libby app includes these features:

  • Rewind/Fast Forward: Tap the "15" buttons on either side of the Play arrow to rewind or fast forward by 15 seconds. You can also choose how much to rewind or fast forward by dragging left or right on the book cover -- the further you drag, the more you will rewind or fast forward.
  • Playback speed: Tap the dial icon at the top of the screen to adjust the audiobook's playback speed. You can choose a preset speed, or drag the slider up or down to set your own custom speed.
  • Sleep timer: Tap the moon icon at the top of the screen to set a sleep timer. You can choose a preset amount of time, or drag the slider up or down to set your own custom timer. To cancel the timer, tap the moon icon again and select Off.

 

How can I view my book progress?

You can see your total book progress by tapping the center of the device. In the bottom center of the screen, you’ll see your current chapter number and page number out of the total pages in the book. If you tap the page number label once, Libby will reveal your total book progress as a percentage. Tap the label again to return to the current chapter/page number.

You can view your reading progress in the current chapter at the bottom of the screen, on either side of the Chapters button or current chapter title: the number of pages completed are on the left, and the number of pages completed are on the right.

In the audiobook player, you can view your progress at the top of the screen: the total time lapsed appears in the left corner, your total book progress as a percentage is in the center of the screen, and the total length of the book appears in the right corner.

You can view your listening progress in the current chapter at the bottom of the screen, on either side of the Chapters button or current chapter title: the time elapsed is on the left, and the time remaining in the chapter is on the right.

 

How can I check when my book is due?

Go to the Loans section of your Libby Shelf. Tap Manage Loan next to each title to see the due date and time for that book.

 

Can I renew books in Libby?

You can renew a book in Libby as long as no one else is waiting for that title. The option to renew becomes available a few days before the book is due.

To renew a title in Libby:

  • Go to the Loans section of your Libby Shelf
  • Tap Manage Loan next to the title you want to renew
  • Tap Renew Loan, then Renew
  • After successfully renewing a title, you will have the option of opening the book or going to your Shelf.
  • Your new lending period will replace any time remaining on your previous lending period.

If you are unable to renew a book because someone else is waiting for that title, you will be given the option of placing a hold on the book instead. You will still have access to the book for the remaining time on your lending period.

 

How do I return a book early?

Titles are automatically returned to the library when the book reaches its due date, so you never need to worry about late fees. However, if you finish reading or listening to a book before it is due, you may return it early by following these steps:

  • Tap Shelf
  • Tap Manage Loan next to the title you want to return
  • Tap Return Early, then tap Return

Please note:  If you have downloaded a title to the original OverDrive app, to Adobe Digital Editions, or as a Kindle book, you won’t be able to return it from the Libby app. However, you can return it from the application you used to download the title (OverDrive app or ADE) or from Amazon (for Kindle books).

 

Where can I find more help and support for the Libby app?

You can visit the Libby Help website in any Internet browser for answers to more common questions about the Libby app.

Looking for help within the app itself? Visit the "Help & Support" section of the app's Libby menu to access these options:

  • Learn Libby: Access a menu of short videos, each demonstrating one of the app's popular features.
  • Get Some Help: Visit the Libby Help site directly from the app, search for help on a particular topic, and access common troubleshooting solutions.

 

For additional assistance with Libby or any of Acton's digital resources, please contact the library at 978-929-6543 or reference@acton-ma.gov.


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