Get Help

Crisis Intervention and Human Service Resource Directories


Hotlines (Phone, Chat, and Text)

National Suicide Prevention Lifeline

1-800-273-8255  (TALK), also offers an online chat option

"The Lifeline is FREE, confidential, and always available. HELP a loved one, a friend, or yourself."


Samaritans Statewide Helpline

877-870-4673    (Phone or Text  24/7)

"Samaritans’ Crisis Services are available 24 hours a day/seven days a week. If you are feeling isolated, desperate or uncertain about anything in your life, we want to hear about it – contact us anytime. Our services are free, confidential, and anonymous."


Crisis Text Line

"Text HOME to 741741 from anywhere in the US, anytime, about any type of crisis."

"Free, 24/7 support for those in crisis. Text 741741 from anywhere in the US to text with a trained Crisis Counselor."


Massachusetts Substance Abuse Information and Education Helpline

(Monday through Friday 8:00 a.m. to 10:00 p.m., Saturday and Sunday 8:00 a.m. to 6:00 p.m.)

Free and confidential information and referral for alcohol and other drug abuse problems. "The Helpline is a project of Health Resources in Action, a nonprofit organization committed to health promotion through education and research, and funded by the Massachusetts Department of Public Health, Bureau of Substance Abuse Services."


National Sexual Assault Hotline

800-656-4673 (HOPE)

"RAINN (Rape, Abuse & Incest National Network) created and operates the National Sexual Assault Hotline, accessible 24/7 by phone (800.656.HOPE) and online (", also offers an online chat option


REACH Beyond Domestic Violence Hotline


"REACH’s hotline and shelter serve survivors from all over the state of Massachusetts and occasionally beyond..."


Additional Referral Services

Mass 2-1-1

Call 24 hours / 7 days

dial 2-1-1 on your phone  OR  1-877-211-6277,  also offers online chat service

Printable brochures (PDF)

"Need Help & Don't Know Where To Turn?  Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.    Available 24 hours a day, 7 days a week. Get the answers you need!   It's Free.  It's Confidential.  It's Multilingual."


William James College INTERFACE Referral Service

HELPLINE   888-244-6843 (toll free) , Mon – Fri, 9 a.m. – 5 p.m.

Printable flyer (PDF)

"Collects and categorizes a wide range of valuable resources related to mental health and wellness for the benefit of the general public — children, adults and families — as well as educators and mental health professionals. In addition to the resources on this web site, the William James INTERFACE Referral Service maintains a mental health and wellness referral help line Monday through Friday, 9 am-5 pm, at 888-244-6843 (toll free)."   Open the "Mental Health" menu, choose a topic, and click on Choose Your Community to access a comprehensive directory of services specific to the A-B community.


Town of Acton Community Resources

Laura Ducharme, please call 978-929-6651 for an appointment, 9 a.m. - 5 p.m.

"The Town’s Community Services Coordinator provides comprehensive professional social services to Acton residents under the age of 60. Information and referral services are provided in conjunction with local, state and federal programs. For Acton residents aged 60+ contact the Council on Aging at 978-929-6652." 


This page was last updated on 09.22.2018