Crisis Intervention and Human Service Resource Directories
National Suicide Prevention Lifeline
"The Lifeline is FREE, confidential, and always available. HELP a loved one, a friend, or yourself."
National Sexual Assault Hotline
"RAINN (Rape, Abuse & Incest National Network) created and operates the National Sexual Assault Hotline, accessible 24/7 by phone (800.656.HOPE) and online (online.rainn.org)."
REACH Beyond Domestic Violence Hotline
"REACH’s hotline and shelter serve survivors from all over the state of Massachusetts and occasionally beyond..."
Massachusetts Substance Abuse Information and Education Helpline
Hotline(s): Helpline: 800-327-5050 (Monday through Friday from 8:00 am to 10:00 p.m. and on Saturday and Sunday from 9:00 am to 5:00 p.m.)
Free and confidential information and referral for alcohol and other drug abuse problems. "The Helpline is a project of Health Resources in Action, a nonprofit organization committed to health promotion through education and research, and funded by the Massachusetts Department of Public Health, Bureau of Substance Abuse Services."
Samaritans Statewide Helpline
877-870-4673 (Call or Text)
"Samaritans’ Crisis Services are available 24 hours a day/seven days a week. If you are feeling isolated, desperate or uncertain about anything in your life, we want to hear about it – contact us anytime. Our services are free, confidential, and anonymous. We have Samaritans staff on-site 24 hours a day to support those who phone, chat or text our volunteers for help."
Additional Referral Services
Call 24 hours / 7 days
dial 2-1-1 on your phone OR 1-877-211-6277
"Need Help & Don't Know Where To Turn? Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. Available 24 hours a day, 7 days a week. Get the answers you need! It's Free. It's Confidential. It's Multilingual."
William James College INTERFACE Referral Service
HELPLINE 888-244-6843 (toll free) , Mon – Fri, 9 a.m. – 5 p.m.
"Collects and categorizes a wide range of valuable resources related to mental health and wellness for the benefit of the general public — children, adults and families — as well as educators and mental health professionals. In addition to the resources on this web site, the William James INTERFACE Referral Service maintains a mental health and wellness referral help line Monday through Friday, 9 am-5 pm, at 888-244-6843 (toll free)." Open the "Mental Health" menu, choose a topic, and click on Choose Your Community to access a comprehensive directory of services specific to the A-B community.
Town of Acton Community Resources
Laura Ducharme, please call 978-929-6651 for an appointment, 9 a.m. - 5 p.m.
"The Town’s Community Services Coordinator provides comprehensive professional social services to Acton residents under the age of 60. Information and referral services are provided in conjunction with local, state and federal programs. For Acton residents aged 60+ contact the Council on Aging at 978-929-6652."